This real-world entrepreneurial experience is is whWhether we’re dealing with an under-performing employee, disagreeing with our partner, or negotiating with a difficult client, we attempt or avoid difficult conversations every day.at makes him the ideal teacher for those who wish to forge their own career path..
This real-world entrepreneurial experience is whWhether we’re dealing with an under-performing employee, disagreeing with our partner, or negotiating with a difficult client, we attempt or avoid difficult conversations every day.at makes him the ideal teacher for those who wish to forge their own career path.
Sheila Heen - is Sheila Heen on Difficult Conversations course with special price just for you: $199 $45 DOWNLOAD INSTANTLY.
Sheila Heen - Sheila Heen on Difficult Conversations course with special price just for you: $199 $45 DOWNLOAD INSTANTLY
ALL CONTENTS OF THE COURSE BELOW! is PLEASE CHECK.
PLEASE CHECK ALL CONTENTS OF THE COURSE BELOW!
Sheila Heen - is Sheila Heen on Difficult Conversations Learn How to Discuss What Matters Most from a Harvard Law Professor and Bestselling Author Whether we’re dealing with an under-performing employee, disagreeing with our partner, or negotiating with a difficult client, we attempt or avoid difficult conversations every day..
Sheila Heen - Sheila Heen on Difficult Conversations Learn How to Discuss What Matters Most from a Harvard Law Professor and Bestselling Author Whether we’re dealing with an under-performing employee, disagreeing with our partner, or negotiating with a difficult client, we attempt or avoid difficult conversations every day.
we is No matter how competent or experienced are, we all have conversations that cause anxiety and frustration..
No matter how competent or experienced we are, we all have conversations that cause anxiety and frustration.
people is This is particularly true for working in the social sector..
This is particularly true for people working in the social sector.
They’re is often faced with situations where they need to untangle differing perspectives, advocate for those who are underserved, or simply manage their employees and volunteers while facing resource constraints..
They’re often faced with situations where they need to untangle differing perspectives, advocate for those who are underserved, or simply manage their employees and volunteers while facing resource constraints.
this course, is During you’ll learn practical strategies to handle difficult conversations with grace and agility while achieving productive results..
During this course, you’ll learn practical strategies to handle difficult conversations with grace and agility while achieving productive results.
Sheila Heen, is Taught by a professor at Harvard Law School and co-author of Difficult Conversations and Thanks for the Feedback, this course will introduce you to actionable insights to understand the 3 layers of every difficult conversation..
Taught by Sheila Heen, a professor at Harvard Law School and co-author of Difficult Conversations and Thanks for the Feedback, this course will introduce you to actionable insights to understand the 3 layers of every difficult conversation.
You’ll is learn how to authentically shift from a stance of blame and certainty to one of learning and openness..
You’ll learn how to authentically shift from a stance of blame and certainty to one of learning and openness.
You’ll is also practice tactics like “starting from the third story” to help neutralize the toxic dynamics of difficult conversations and achieve more productive results. Finally, you’ll understand how and why emotions and issues of identity frequently come up in these challenging dialogues—and how you can address them preemptively and professionally while being authentic and empathetic..
You’ll also practice tactics like “starting from the third story” to help neutralize the toxic dynamics of difficult conversations and achieve more productive results. Finally, you’ll understand how and why emotions and issues of identity frequently come up in these challenging dialogues—and how you can address them preemptively and professionally while being authentic and empathetic.
This course is is for anyone who needs to work together with other people—in their personal or professional lives—to achieve something tough but meaningful together..
This course is for anyone who needs to work together with other people—in their personal or professional lives—to achieve something tough but meaningful together.
Your Instructor Sheila Heen Sheila Heen is is the co-author of Difficult Conversations and Thanks for the Feedback..
Your Instructor Sheila Heen Sheila Heen is the co-author of Difficult Conversations and Thanks for the Feedback.
She is is a Lecturer on Law at Harvard Law School, a faculty member for the Harvard Negotiation Project, and a Founder of Triad Consulting Group..
She is a Lecturer on Law at Harvard Law School, a faculty member for the Harvard Negotiation Project, and a Founder of Triad Consulting Group.
Section 1: is Introduction to the Course Pre-Course Survey Introduction from Sheila Heen (0:55) Introduce Yourself to the Course Community What is a Difficult Conversation?.
Section 1: Introduction to the Course Pre-Course Survey Introduction from Sheila Heen (0:55) Introduce Yourself to the Course Community What is a Difficult Conversation?
Difficult Conversations is (0:42) Why Do Matter?.
(0:42) Why Do Difficult Conversations Matter?
(0:34) Shift is from a Message Delivery Stance to a Learning Conversation (1:11) Unpacking the 3 Layers of Any Difficult Conversation (2:54) Assignment 1: Frame Your Own Difficult Conversation (2:21) How to Negotiate with Your Internal Voice (1:42) Section 2: The "What Happened" Layer: How to Avoid Blame Difficult Conversation Case Study #1 (1:16) Coaching in Action: Shifting from the "What Happened" Conversation (3:49) How to Shift Away from Blame (4:52) Difficult Conversation Case Study #2 (0:54) How to Handle this Difficult Conversation (3:26) Assignment 2: Map Your Joint Contribution System (1:43) Section 3: The "Feelings" Layer: How to Name Emotions without Getting Emotional Dealing with Feelings (4:23) Assignment 3: Dealing with the Feelings Layer (1:21) Section 4: The Identity Layer: How to Grapple with the Identities of Participants Why Identity Matters in Difficult Conversations (1:54) How to Grapple with Identity in Difficult Conversations (2:02) Assignment 4: Prepare to Address the Identity Layer (1:19) Section 5: The Learning Conversation When Should You Have a Difficult Conversation?.
(0:34) Shift from a Message Delivery Stance to a Learning Conversation (1:11) Unpacking the 3 Layers of Any Difficult Conversation (2:54) Assignment 1: Frame Your Own Difficult Conversation (2:21) How to Negotiate with Your Internal Voice (1:42) Section 2: The "What Happened" Layer: How to Avoid Blame Difficult Conversation Case Study #1 (1:16) Coaching in Action: Shifting from the "What Happened" Conversation (3:49) How to Shift Away from Blame (4:52) Difficult Conversation Case Study #2 (0:54) How to Handle this Difficult Conversation (3:26) Assignment 2: Map Your Joint Contribution System (1:43) Section 3: The "Feelings" Layer: How to Name Emotions without Getting Emotional Dealing with Feelings (4:23) Assignment 3: Dealing with the Feelings Layer (1:21) Section 4: The Identity Layer: How to Grapple with the Identities of Participants Why Identity Matters in Difficult Conversations (1:54) How to Grapple with Identity in Difficult Conversations (2:02) Assignment 4: Prepare to Address the Identity Layer (1:19) Section 5: The Learning Conversation When Should You Have a Difficult Conversation?
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