Managing Challenging Patient and Family Behaviors: Strategies for Healthcare Professionals – Paul Thomas Clements

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$199.99   $61 – Managing Challenging Patient and Family Behaviors: Strategies for Healthcare Professionals – Paul Thomas Clements

In this interactive seminar, expert and international speaker, Paul Thomas Clements, PhD, APRN-BC, will teach you tips and tools that you can use immediately when faced with challenging patient and family behaviors. This program includes numerous practical strategies that you can implement with difficult situations like aggression, dementia and attention-seeking behaviors while maintaining patient and staff safety. The recording will be filled with opportunities to apply many of these strategies to real patient situations, case studies and interactive discussions. Don’t miss this chance to learn techniques you can implement successfully with your most difficult patients.


  1. Use motivational interviewing to identify causes of behavior.
  2. Apply successful interventions to improve communication.
  3. Develop real-life solutions for problem families.
  4. Implement strategies for problem patient situations through case study discussion.
  5. Analyze ways to improve your interpersonal effectiveness.

Difficult Patient Encounters: Asking the Right Questions

What Type of Communicator are You?

Motivational Interviewing

The Family

Psychiatric Emergencies

Substance Misuse

Other Medical Conditions

Acute Psychosocial Crisis

Suicide

Violent Patients

$199.99   $61 – Managing Challenging Patient and Family Behaviors: Strategies for Healthcare Professionals – Paul Thomas Clements

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