8 Weeks to Start & Run a Cleaning Referral Agency – Diem Tran

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Original price was: $1,499.00.Current price is: $134.00.

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$1499   $139 – 8 Weeks to Start & Run a Cleaning Referral Agency – Diem Tran

Complete Program | 8 Weeks to Start & Run a Cleaning Referral Agency

Enroll in Resource for $1,499

Resource Content

Welcome: Introduction to the Cleaning Referral Agency Model

  • About the Instructor: Diem’s Story (7:54)

  • What to expect in this course | 8 Week Bundle or Separate Lessons (9:59)

  • Referral Agency vs. Cleaning Company

  • Introducing Dustin | Why start a Referral Agency (6:16)

  • Start Up Cost & Monthly Expense (5:47)

Part 1: Business Foundation | Business Name, Business Entity & Bank Accounts

  • Setting Your Expectations | What to Expect in Starting a Referral Agency (5:11)

  • Selecting an Effective Business Name & Dzomain Name (4:27)

  • Select Business Entity & Obtain Business License (2:31)

  • Open 3 Bank Accounts | What are they used for? (3:29)

Part 2: Branding as a Referral Agency | Logo, Tagline, Website

  • Create a Memorable Logo & Captivating Tagline

  • What to Include in Your Website | Consider Converting Sales, Building Trust & Reducing Phone Time

  • Questions & Answers

  • A Website Review | What Works & What Doesn’t (33:09)

Part 3: Software Needed to Run Your Business | What Diem Uses

  • Types of Software Needed to Run a Referral Agency Efficiently

  • Questions & Answers

Part 4: Pricing for Profitability | Determine Rate, Calculate Price & Percentage Pay

  • Market Research for Pricing Standards in Your Local Area | Hourly vs Flat Rate

  • How to Handle Various Types of Discounts vs Cleaner Pay (2:46)

  • How to Determine Flat Rate Pricing | Industry Cleaning Times X Goal Hourly Rate (1:06)

  • Diem’s Pricing Parameters in Launch27 Explained | Flat Fee Pricing Chart Included (11:27)

  • Questions & Answers

Part 5: Sales & Terms of Service | In Home Estimates, Phone Scripts & Online Bookings, PLUS Client Terms of Service

  • In Home Estimates vs Phone Estimates vs Online Booking

  • Sales Script for Maximum Conversion

  • Explainer Video Example for Booking Page (Free Bonus) (1:20)

  • Setting Proper Expectations w Client Terms of Service

  • Questions & Answers (5:05)

Part 6: Recruiting Quality Cleaners | Post Job, Screen, Interview, Orientation & On-board

  • Recruiting is the Most Important Part of a Referral Agency (3:41)

  • The Recruiting Process | Job Post, Screening Questions, Reference Check Questions, Interview Question & Assessment

  • Orientations for Cleaners | Orientation Overview, Check for Understanding Survey for Cleaners (Free Bonus) (26:26)

  • On-boarding: What Belongs Inside a Cleaner File

  • Re-enforcing Culture of Working Relationship (3:37)

  • Questions & Answers (7:36)

Part 7: Marketing to Grow Sales Revenue | Short Term & Long Term Strategy

  • 2 Parts of Growth Phase: Immediate and Long Term Growth (1:36)

  • 20 Marketing Ideas for Immediate Growth & My Assessment of Each

  • Growing Sales Long Term & Maximizing Efficiency Through Automation (Bonus Lesson) (6:37)

  • Emails, Emails, Emails | 45 Sample Emails & 6 Automation Pipeline Ideas

  • Emails, Emails, Emails | 14 Nurturing Emails to Recurring Clients

  • Emails, Emails, Emails | 19 Emails to Nurture & Convert Contacts

  • Emails, Emails, Emails | 12 Sales (Re)Capture Email

Part 8: An Online Resource Center | Prepare to Eventually Outsource Workload

  • Expanding Your Business | What is a Resource Center (1:27)

  • Download Your Own Resource Center with Sample Copy/Content (39:11)

  • Diem’s Secret Resource Center Content | Handling Complaints, Cleaner Concern Response, Billing Issues, etc.

Work Only 4 Hours a Week | Hire a Virtual Assistant & Assess Key Performance Indicators

  • When and How to Hire Virtual Assistants | Phase Yourself Out

  • On-boarding a Virtual Assistant | The First 3 Days

  • Key Performance Indicators | Assess the Health of Your Business (1:21)

  • Pitfalls to Avoid as an Absentee Owner (2:10)

Wrapping Up

  • Five Things to Remember After This Course (2:59)

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$1499   $139 – 8 Weeks to Start & Run a Cleaning Referral Agency – Diem Tran

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